Webinar - Axtria - Ingenious Insights

Dynamic Targeting for Customer Engagement and Improved Brand Reach

Written by Admin | Dec 15, 2023 1:33:44 PM

Even as digital investments increase, the field force remains the primary means of customer engagement for pharma companies and is their biggest promotional investment. As a means of providing guidance to the field, traditional call planning occurs infrequently and in cycles, oftentimes failing to incorporate the latest data available to drive rep activity and customer interactions. Dynamic Targeting leverages digital investments by bringing data and insights to the field force in a more timely manner, enabling more real-time, data driven decisions. Using the latest customer and data insights, Dynamic Targeting provides clear, effective guidance to empower field teams to optimize brand reach and drive exceptional customer engagement.

In this webinar, industry leaders Stephanie Odutola and Owen Morris from AstraZeneca along with Axtria Commercial Excellence experts, Ashvin Bhogendra and Steve Bull discussed:

  • How is Dynamic Targeting different from Traditional Call Planning, and Next Best Action?
  • How to ensure stakeholder buy-in and overcome barriers in adoption?
  • AZ’s Dynamic Targeting journey and the vision to achieve full Omnichannel Orchestration
  • Measurement frameworks for Dynamic Targeting.