Intelligent BI Reporting For Key Account Managers (KAMs)

A 2014 survey of the healthcare systems of 11 developed countries found that the US healthcare system to be the most expensive and worst-performing in terms of health access, efficiency, and equity.¹

Health care systems are undergoing significant transformation led by medical breakthroughs, technology disruption, and process evolution. Given the US health care system is unique and complicated due to multiple factors that drive and govern decision making, the need for insights into the ‘health care systems’ becomes essential for KAMs (key account managers) to be successful in their accounts & portfolios.

Axtria brought its deep expertise of the US health care system and leveraged its robust KPI framework to define and refine metrics in consultation with key client stakeholders. Axtria helped transform the client’s reporting solution by developing a portfolio level comprehensive BI reporting that comprises key ‘activity and performance’ metrics aligned with ‘overall business objectives.’

The transformation resulted in the following:

50% reduction in manual effort due to standardizing and automated reporting

Higher user adoption because of the 360-degree view of an account and ease of use

Scalable solution that could easily be extended to accommodate additional brands and views

Interactive dashboards with rich visualization helped increase engagement by account managers

Read this illustration to know how Axtria transformed the portfolio tracking solution for our client to be successful in their respective health system account.

Contact us at insights@axtria.com with any questions.

1. U.S. Healthcare: Most Expensive and Worst Performing