Driving sales efficiency across digital and traditional channels through multi-channel call planning

With increased drug and market awareness among Health Care Practitioners (HCPs), pharma companies need to rethink their sales teams go-to-market strategy. A burst of digital channels has changed the promotional landscape for companies, meaning, the speed of decision making and execution is critical to the success of the sales force. 

Multi-channel call planning (MCCP) provides a well-balanced solution to enhance marketing potency and increase sales effectiveness by taking cognizance of various aspects of traditional and digital channels.

This illustration shows how Axtria^TM enabled a global pharma company to manage and execute their MCCP process across markets in EU, LATAM and the US.

For the company, implementation of Axtria Sales IQ^TM resulted in:

• 100% of the sales force being able to access real-time call plans, with an added ability to engage HCPs that were missing entirely from the earlier call plans
• Shorter call plan cycles, meaning efficient planning and execution process saving upto 40% of processing time
• Greater ownership and compliance of the call plans as a result of better customer understanding

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