All Insights Case Study 50% Faster Customer Onboarding With Scalable Intelligence On Omnichannel Interactions

    50% Faster Customer Onboarding With Scalable Intelligence On Omnichannel Interactions

    Omnichannel

    50% Faster Customer Onboarding With Scalable Intelligence On Omnichannel Interactions

    Enabled by a modular multi-tenant commercial data lake solution with real-time analytics.

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    50% Faster Customer Onboarding With Scalable Intelligence On Omnichannel Interactions

    With growing businesses, life sciences companies need robust big data management solutions, as many stakeholders feel the need for a faster, multi-user, dynamic, and real-time reporting system. Also, large-scale disparate production solutions and rising infrastructure costs keep the data engineers and cloud architects on their toes.

    Data lakes have emerged as a go-to technology for life sciences companies, especially to quickly manage unknown use cases without disrupting the ongoing consumption patterns. Data lakes can lead to significant decision turnaround speed, process efficiency, and cost savings.

    With this solution, the client benefitted from:
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    Business expansion support to onboard ~40 life sciences customers at once.

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    Omnichannel effectiveness for a 360-degree view of omnichannel interactions.

    Master Data

    50% faster new customer onboarding with the multi-tenant commercial data lake solution.

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    Several other operational efficiencies.

    Read this illustration to know about Axtria’s multi-tenant data lake solution with an integrated customer MDM to support a single view of all customers.

    Contact us at insights@axtria.com with any questions.

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