Digital adoption is accelerating among healthcare professionals (HCPs), and their relationship with pharmaceutical sales reps is evolving to focus on customized interactions, personalized content, and knowledge sharing – all in the pursuit of improved patient outcomes. In this evolving ecosystem, implementing a successful multi-channel engagement strategy to fulfill the HCP's clinical and educational needs requires a sound understanding of HCP segments based on their content and channel preferences.
This case study illustrates how Axtria helped a global biopharmaceutical company that was planning a drug launch in the European Economic Area redefine its digital promotion strategy by segmenting HCPs based on their digital affinity.
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